Shipping policy
Order processing and preparation
All orders for items in stock are processed within 1 to 3 business days (excluding weekends and public holidays in Belgium) after receiving your order confirmation email. You will receive another notification when your order has shipped.
For pre-ordered items, the production and shipment preparation would generally take between 5 and 20 business days. We will notify you on estimated readiness date after receiving your order confirmation email.
Free shipping to Belgium
We offer free local shipping to home addresses in Belgium directly into your mailbox in the area around Wavre, and free shipping by Bpost for the rest of Belgium. The shipment delay is generally 1-2 business days after order preparation.
Free shipping to Netherlands, Luxembourg, and Germany
We offer free shipping to home addresses in Netherlands, Luxembourg, and Germany by Mondial Relay. The shipment delay is generally within 5 business days after order preparation.
Delivery zones and shipping rates, Silver Collection
We ship silver jewellery, both rhodium-plated and gold-plated, to these countries:
|
Country |
Est. costs, EUR |
Carrier |
Estimated |
|
Andorra |
20,00 |
UPS Express Saver |
5 |
|
Austria |
4,00 |
Mondial Relay, home delivery |
5 |
|
Belgium |
0,00 |
Local delivery or Bpost |
2 |
|
Bulgaria |
16,00 |
PostNL |
7 |
|
Canada |
24,00 |
Bpost |
5 |
|
Croatia |
8,00 |
UPS Standard |
4 |
|
Cyprus |
20,00 |
Bpost |
5 |
|
Czechia |
8,00 |
UPS Standard |
3 |
|
Denmark |
4,00 |
UPS Standard |
3 |
|
Estonia |
16,00 |
PostNL |
6 |
|
Faroe Islands |
20,00 |
Bpost |
4 |
|
Finland |
12,00 |
UPS Standard |
4 |
|
France |
4,00 |
UPS Standard |
3 |
|
Germany |
0,00 |
Mondial Relay, home delivery |
6 |
|
Greece |
16,00 |
PostNL |
6 |
|
Guernsey |
20,00 |
UPS Express Saver |
4 |
|
Hungary |
16,00 |
Bpost |
3 |
|
Iceland |
20,00 |
Bpost |
2 |
|
Ireland |
12,00 |
UPS Standard |
5 |
|
Isle of Main |
20,00 |
UPS Express Saver |
5 |
|
Israel |
20,00 |
Bpost |
14 |
|
Italy |
4,00 |
Mondial Relay, home delivery |
5 |
|
Jersey |
20,00 |
UPS Express Saver |
4 |
|
Latvia |
16,00 |
PostNL |
6 |
|
Liechtenstein |
20,00 |
UPS Express Saver |
3 |
|
Lithuania |
16,00 |
PostNL |
6 |
|
Luxembourg |
0,00 |
Mondial Relay, home delivery |
6 |
|
Malta |
20,00 |
Bpost |
6 |
|
Monaco |
4,00 |
UPS Standard |
3 |
|
Netherlands |
0,00 |
Mondial Relay, home delivery |
4 |
|
Norway |
16,00 |
PostNL |
4 |
|
Poland |
16,00 |
Bpost |
4 |
|
Portugal |
4,00 |
Mondial Relay, home delivery |
5 |
|
Romania |
16,00 |
PostNL |
7 |
|
San Marino |
20,00 |
UPS Express Saver |
3 |
|
Serbia |
20,00 |
Bpost |
3 |
|
Slovakia |
8,00 |
UPS Standard |
3 |
|
Slovenia |
8,00 |
UPS Standard |
3 |
|
Spain (Canary Islands) |
20,00 |
UPS Express Saver |
4 |
|
Spain (except Canary Islands) |
4,00 |
Mondial Relay, home delivery |
6 |
|
Sweden |
12,00 |
UPS Standard |
3 |
|
Switzerland |
16,00 |
PostNL |
3 |
|
United Kingdom (Northern Ireland) |
4,00 |
UPS Standard |
5 |
|
United States (continental) |
16,00 |
Bpost |
6 |
The shipment costs in the table are indicative. Final shipment costs are calculated and displayed at checkout.
We only use delivery with tracking, therefore your e-mail address and contact phone number have to be provided for the checkout.
We do not ship to PO boxes.
If your country is not listed in the table, it means that we don’t currently have standard shipment coverage for your place. Please feel free to reach out through the contact page and we will try to find a solution.
Delivery zones and shipping rates, Gold Collection
Currently, the items in 14K and 18k gold can only be shipped to Benelux and Germany. The shipment costs for items in gold are calculated and displayed at checkout.